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Booking & Privacy Policy

BOOKING POLICY

Call out fees, parking charges, and cancellation fees may apply

Public holiday surcharges apply

Call Out Fees
We work within the Central West, NSW to the Historic Blue Mountains. If you are outside of the 30 kilometre radius there will be a call out fee to be paid at the time of appointment.
Please don’t hesitate to call us, to check if there is a charge for your suburb/town if you are unsure.

Parking Fees
If our Nurses or Registered Health Professionals require paid parking, the client agrees to cover this charge

Cancellation
If you need to reschedule, please give us as much notice as possible. Cancelling or rescheduling your appointment within 24 hours of your appointment time, will lead to your deposit being forfeited.

Offers
Offers are at the discretion of management and will be advertised in accordance with NSW Consumer Law.

Group Bookings

A $50 deposit per + Call out fee {if applicable } is required to secure booking. If a member of the group booking doesn't show, $50 p/p will be forfeit. Please let us know in advance if there are additional people who will be included in the appointment, so extra time can be allocated to the booking.

MZWC Etiquette

Melissa Zimmerman Wellness Co. reserve the right to terminate the appointment at any time, especially with inappropriate or disrespectful behaviour to any MZWC Team Member.

A client is to fill out and sign a mandatory waiver declaration before commencement of services for each individual’s first appointment. Our nurse will provide this upon arrival to your appointment.

Please make the team aware before your appointment if you have any medical conditions or allergies, as this could affect the appointment going ahead. This is to make sure that this service is safe for you. Please disclose this also in the waiver and to your nurse. If you arrive to your appointment and any contraindications have not been disclosed beforehand, then the deposit will be forfeited.

COVID 19

Please note that we are unable to visit any one who is currently in quarantine or if the below is applicable

  • You have COVID19

  • Any acute respiratory infections (e.g shortness of breath, cough or sore throat) with or without a fever.

Anyone who is symptomatic requires a NEGATIVE COVID-19 result before the appointment, with the appropriate date.

If you become symptomatic between booking your appointment and your appointment date, please contact the team asap to reschedule for after you’ve received your Negative COVID-19 test result, as if the nurse arrives and you show symptoms, we reserve the right to terminate the appointment, to keep everyone safe.

PRIVACY POLICY

Last updated: May 11, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

INTERPRETATION AND DEFINITIONS

INTERPRETATION

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

DEFINITIONS

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to IV League Drips.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: New South Wales, Australia

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to www.melissazimmermanwellnessco.com

  • You, means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

COLLECTING AND USING YOUR PERSONAL DATA

TYPES OF DATA COLLECTED

PERSONAL DATA

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Postal code, City

Usage Data

USE OF YOUR PERSONAL DATA

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

SECURITY OF YOUR PERSONAL DATA

The security of Your Personal Data is important to Us and we will never share your information with any person or other service, ever.

CHANGES TO THIS PRIVACY POLICY

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Booking or Privacy Policy, You can contact us:

By email: melissazimmermanwellnessco@gmail.com

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